At Aces Roadside Assistance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Personal Information You Provide
When you use our towing services or contact us, we collect information such as:
- Name, email address, and phone number
- Physical address and billing information
- Location information (including GPS data when using our services)
- Vehicle information (type, weight, registration number)
- Driver’s license and insurance information
- Photos you may provide of your vehicle or situation
Information Collected Automatically
When you visit our website, we may collect:
- Date and time of your visit
- Whether you’ve previously visited our website
- Information about what country and state you’re in
- IP address and browser information
How We Use Your Information
We use your personal information to:
- Provide towing and roadside assistance services
- Process payments and maintain records
- Respond to your inquiries and service requests
- Improve our services and website functionality
- Comply with legal obligations
How We Share Your Information
We may share your information with:
- Our agents and contractors who help provide services to you
- Payment processors to complete transactions
- Third parties when required by law
- Vehicle manufacturers when performing services on their behalf (if applicable)
We do not sell your personal information to third parties.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (under certain conditions)
- Restrict processing of your information
- Data portability (receive your data in a structured, machine-readable format)
To exercise any of these rights, please contact us at [email protected].
Security Measures
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Aces Roadside Assistance
3535 Saratoga Ave
Annapolis, MD 21403
Email: [email protected]
Last Updated: March 25, 2025