The big thing with Aces to me was that they were honest. AAA constantly tells you “55” minutes, then when an hour goes by, you call them and they say “we’re backed up” it’ll be 45 minutes, and when they do that, you know it’s another lie. AAA is dishonest to keep you on the hook long enough that by the time you realize they’ve lied three times and it’ll really take four hours it’s too late to call someone else. Forget that. Happened yesterday, again. So I called Aces. Aces was very honest about the pick-up time which is all I wanted. They were there when they said they would be. The service was also professional and excellent. Thank you Aces.

Me and my sister were waiting for AAA to send a tow truck out for several hours, our car battery and phone batteries died, and we were stuck on the side of the highway. The whole time, tow truck after tow truck drove past us because we were not their problem. Then Milton drove up, came up right to us and without hesitation brought us into his truck to warm up, pulled our car onto the bed, and drove us home. He was kind, understanding, and went out of his way to help us. I have since moved away from the area but if I am ever in trouble in the Maryland/DC area, I know this is the service I would call.

Excellent experience following the disappointment of a flat tire while checking on our real estate listings. Not only did I get a quick response that the call had been received and a time for arrival (35 minutes from the call dispatch), Milton showed up 5 minutes early with a friendly, get-it-done approach. He was quick and offered some great advice. He's definitely going on our company's suggested local vendor's list.